Havas CX | Global Network

We lead with empathy, grounding
everything we create in real human needs, to design desirable experiences that forge stronger connections between people and brands.

Who we are

Transforming the way customers engage with the world’s first airline loyalty program

American Airlines

Using CX to give access to life-changing dermatological care

La Roche Posay

Bridging opportunities for teachers in rural India: The TeacherApp

Bharti Airtel Foundation

Bharti Airtel Foundation

Transforming loyalty at Starbucks

Starbucks

Havas Experience Network

We’re a connected network of CX talent across global markets and disciplines, working as one to create experiences that cultivate desire consistently and at scale. Organized under a common structure and mission, we bring together the brightest minds from across our countries, combining rich insights, user-centric technology and experience-led design to transform business performance.

2.3K+

People
19

Countries
1

Community

Customer experience strategy
Digital product & service design
Journey mapping & orchestration
CRM, loyalty & marketing technology
Data-led transformation & change management
AI & emerging technology

Desirable Experience Index

Our latest global CX report shows there’s a widening gap between what brands promise and what customers actually experience. An astounding 91% of brands fall short. Get the report to see how your brand stacks up and how you can close the gap.

Explore the Desirable Experience Index

Join us in helping shape the
future of experience

Work with us Get in touch

Turning brand promises into desirable experiences

We lead with empathy, grounding
everything we create in real human needs, to design desirable experiences that forge stronger connections between people and brands.

Work that turns moments into momentum

Transforming the way customers engage with the world’s first airline loyalty program

Using CX to give access to life-changing dermatological care

Bridging opportunities for teachers in rural India: The TeacherApp

Transforming loyalty at Starbucks

Havas Experience Network

2.3K+

19

1

What we do

Our Awards

Desirable Experience Index

Join us in helping shape the
future of experience

Turning brand promises into desirable experiences

We lead with empathy, grounding everything we create in real human needs, to design desirable experiences that forge stronger connections between people and brands.

Work that turns moments into momentum

Transforming the way customers engage with the world’s first airline loyalty program

Using CX to give access to life-changing dermatological care

Bridging opportunities for teachers in rural India: The TeacherApp

Transforming loyalty at Starbucks

Havas Experience Network

2.3K+

19

1

What we do

Our Awards

Desirable Experience Index

Join us in helping shape the future of experience

We lead with empathy, grounding
everything we create in real human needs, to design desirable experiences that forge stronger connections between people and brands.

Join us in helping shape the
future of experience